Eligible nights include both paid and reward stays (including Points & Money Rewards stays) and count toward the achievement of the Milestone Bonuses. The Hilton Honors complimentary Daily F&B Credit is provided to all Gold and Diamond members that select the F&B Credit as their MyWay benefit. If you need to speak to an agent, you can call Hilton Honors at 1-800-446-6677. The qualification to gift status is to reach 40 or 70 elite qualifying nights within the 2022 calendar year and only those who achieve that many nights are eligible. The Participating hotel will determine whether incidental charges incurred during those stays are eligible for Points, except that Hilton Honors Points will not be earned for incidental charges at Hampton Inn, Homewood Suites by Hilton, and Home2 Suites by Hilton. Stays or Base Points are not eligible to rollover to the following calendar year. On the left hand side, youll see a column with different sections. Members can then log in to their Hilton Honors account online or through the Hilton Honors app to select their preferred MyWay benefit for their next stay the Hilton Honors complimentary Daily F&B Credit or Hilton Honors Bonus Points. Hilton Honors is not responsible, and assumes no liability, for changes or discontinuances of the Marketing Partner's service or product(s) which may affect Program Rewards offered, the accrual of Points or devaluation of Certificates. The Reward may be issued to the Hilton Honors Member, or to any other person, as directed by the Member. Please note: the receiving member must use the claim code. Participating hotels within the Hilton Portfolio are subject to change at any time, without notice. Milestone Bonuses are considered bonus points and do not count as base points for the purposes of earning status for the calendar year. Total cost of Points will be shown to Member during the purchase process before the purchase is completed. The Hilton Honors Bonus Points selection via MyWay Benefits is a one-time bonus per stay, regardless of the number of guests. Not all Amenities are provided by all hotels within the Hilton Portfolio. I can be reached by email or phone. This benefit excludes stays at any hotel when the rate includes additional components (e.g., meals, activities, parking); specialized rates (e.g. Hilton Honors Points can be transferred to another Hilton Honors Member in increments of 10,000 Points at a nominal processing cost. *, Two complimentary bottles of water per stay at Waldorf Astoria Hotels & Resorts, Conrad Hotels & Resorts, Signia by Hilton, Hilton Hotels & Resorts, Curio - A Collection by Hilton, DoubleTree by Hilton, Tapestry Collection by Hilton, Embassy Suites, and Hilton Garden Inn properties. Members of certain levels in certain states may also receive post-stay e-mails from us. If a person other than the individual named on the Reward documentation attempts to redeem the Reward, the Reward will be deemed void and accommodations and/or transportation will be denied. Upon submitting the required information online, you will receive your Hilton Honors number. Iberia Status can be gifted to a current Gold or Diamond Member. You will be upgraded subject to availability per the Hilton Honors Terms and Conditions, including paid and reward stays. Enjoy complimentary Continental Breakfast at select brands outside the U.S . 5th Night Free is a benefit for our Silver, Gold and Diamond Elite Hilton Honors Members. Hilton Honors Members can transfer Hilton Honors Points to another Hilton Honors Member through Points Pooling or 1-to-1 transfer in increments of 1,000 Points and up to 500,000 Points. Stay Logged In. Incidental charges billed to a master bill are not eligible for Point credit. Password Must be between 8 and 32 characters Contain one uppercase letter Contain one lowercase letter One number (0-9) or one special character Confirm password Determining all other incidental charges that count towards earning Hilton Honors Points varies by brand and type of charge. A new Hilton Honors Member can pool, transfer, or receive Points 30 days after enrollment providing they have activity on their account. Your continued participation in the Hilton Honors Program following the posting of changes to these Terms and Conditions, or to the Privacy Policy, will indicate your acceptance of the changes. We encourage you to choose a unique password and update it every three to six months to ensure maximum security. When booking the reservation through preferred Hilton channels, such as online at Hilton.com or the Hilton Honors app, members should ensure they indicate the total number of people staying in the room to receive up to two Hilton Honors complimentary Daily F&B Credit allowances. Additional cancellation policies are established by each individual hotel and may differ from the general cancellation policy; in that case, the hotel's individual cancellation policy applies. Thats your Account Overview page. Once reaching 40 nights in 2022, a member will be able to gift Gold status; upgrading that status to Diamond will be achieved once they stay 70 nights in the year. Diamond Elite Members will receive the following during stays as a registered Diamond Elite Member: Diamond status extension - Eligible Diamond members will have a one-time opportunity to extend their Diamond tier status if they will not requalify via stays/nights/Base Points. All interpretations of Program Terms and Conditions shall be at the sole discretion of Hilton Honors. Here are the most important ones: First of all its important to note that you cannot claim points on the Hilton Honors app. Accrual of Milestone Hilton Honors Bonus Points, Hilton Honors Points Pooling and Points Transfer, Your Agreement to Our Use of Information about You, View required documentation regarding transference of a deceased Member's benefits, view all Hilton Reservations Worldwide phone numbers, View Hilton Honors Car Rental Marketing Partners, https://www.hiltonhonors.com/en_US/diamond-status-extension-2020/landing/, Points.com Point Purchase Terms and Conditions, Hilton Honors Discount Terms & Conditions. Like the previous elite Continental Breakfast benefit, the Hilton Honors Daily F&B Credit is not offered at all-inclusive properties. For the Stay" places the hotel front and center, elevating the role and importance of the stay at a time when lodging advertising is a sea of sameness, featuring overused . You will earn only one stay credit (including credit toward Hilton Honors elite tier qualification) and only one mileage credit. Hilton Once a status has been gifted to another member, no change can be made during the same year to remove or change that status. This can include: Completing a specific number of visits in a set period of time Spending a specific minimum amount per visit Spending a specific minimum amount in a set period of time Points and Certificates accrued by Mutual Fund Members may be used by either spouse listed on the account. Vouchers will expire one year from the date of issuance. Members will earn a fixed amount of Hilton Honors Bonus Points (Milestone Bonuses) after achieving a certain number of eligible nights during each calendar year. If you are making a reservation by phone, please call +1-800-HILTONS (445-8667) or view all Hilton Reservations Worldwide phone numbers. Conversion rates can be obtained from the hotels finance department. Rollover nights do not count toward the Milestone Bonus. See the Credit Card Terms and Conditions for additional details. Base Points earned will count toward Diamond Elite tier qualification. No, members with gifted Diamond status are not automatically eligible to gift status. For new Members, credit will be accepted for any stay occurring within 30 days prior to enrollment in the Program. Members will only receive credit for the nights stayed for one room, not multiple rooms booked for the same duration by the same Hilton Honors Member. No sign up is required to activate any of the milestone bonuses. The daily credit amount may be used in full on the day of check-in or check-out, or on various eligible items throughout these days until the maximum daily amount is reached. General cancellation policy: cancel 48 hours prior to arrival to avoid cancellation penalties. Please allow 6-8 weeks after the event has been paid for in full, for posting of Points to Member's account. Ive stayed recently in a Hilton Hotel and the lady at reception told me that my points would be in my account in 24 hours. Locations /. Transactions refer to the transfer of Points to another member account either through 1-to-1 account transfers or through Points Pooling. At the discretion of Hilton Honors, such Members may be permitted to remain in the Program and removed after five years of inactivity. Local currency will be converted into U.S. dollars weekly, using a published rate of exchange in effect at time of conversion. Fees are based on the number of Points a Member transfers out of the account. Members may use full Hilton Honors Points to book a complimentary standard or premium room. ); Prices are updated continuously and may change in real time. REQUEST MISSING RENTAL CREDITS Fill out the form below to request missing rental points or airline miles. If guest rooms are included in the contract and charged to a master bill (where charges for multiple rooms are placed on one hotel bill and billed to a company or common address or settled at check-out by one individual), Members are not eligible to earn Points. As a member you can also track your progress by logging into your account once you reach 30 nights in 2023. Except as specifically provided herein, neither accrued Points nor Certificates are transferable in the event of death, as part of a domestic relations matter or otherwise by operation of law. Last edited by Guy Betsy; Nov 15, 18 at 2 . You can cancel or modify an existing reservation made online using your confirmation number and either the credit card used for confirmation or your last name. The request form on millennials, drones are missing hilton points request. You can redeem Hilton Honors Points online, on the Hilton Honors App, or by calling +1-800-4HONORS (+1-800-446-6677, toll-free in the United States) or by contacting your local Hilton Reservations and Customer Care center. Reward Stays are not commissionable to travel agents. Members may access their. How many Points do I have? Here are the stays that are excluded: There are other situations where you will not be able to accrue or claim Hilton Honors points and bonus points. From car rentals to credit cards and wine clubs, Hilton Honors has hundreds of partners around the world - and each one is another opportunity to earn more Hilton Honors Points. The same goes for any other bonus points; A reward stay will not earn you base points. View Hilton Honors Car Rental Marketing Partners and the number of Hilton Honors Bonus Points that may be earned. Elite Rollover Nights are calculated as follows to apply to the next qualifying status year: Total qualifying nights at year end (inclusive of rollover from prior year) any elite rollover nights from the previous year (now expired) qualifying nights needed to renew your current elite status tier = elite rollover nights for next year. Requirements for achieving the Milestone Bonuses can be viewed in the Milestone Bonuses section. During enrollment, we require that you provide your name, physical address and e-mail address. Put the day/time and place your electronic signature. Making a reservation is also easier as a Hilton Honors member since your profile information can be automatically entered into forms. Location: Seattle. I got a response within two days correcting the amount. Qualifying nights for paid and reward stays (including Points & Money Rewards stays) count as full qualifying nights and are eligible toward achieving Gifting Status. However, the daily amount re-sets each day to the maximum daily credit value at midnight. Elite rollover nights will not count toward Milestone Bonuses and will only count toward a member achieving the next status tier. Click this. What is the difference between Base Points and Bonus Points? The Hilton Honors complimentary Daily F&B Credit can be utilized across multiple outlets within one day. For any other bonuses, including Hilton Honors Marketing Partner Bonus Points and other promotional bonuses (e.g. Activate your online account Not a member? Minimum Points purchase thresholds may apply to Points purchases. The instructions can be found in the dedicated email that each member receives who completes 40 nights and 70 nights. If a Member requests Hilton Honors Event Planner Points from one of these hotels for a qualifying event, the hotel must award them. The following information forms the basis of participation in the Hilton Honors Member Reward Program ("Hilton Honors" or "Program"). A Reward Stay reservation is valid for the room accommodations stated thereon at one room at one hotel for one stay (as that term is defined herein) and as provided on the Reward Confirmation document. Home Your account Hilton Honors Reservations Hotel information Hilton Honors Points Check-in / Check-out Points may also be earned for other activities as designated by Hilton Honors from time to time. Furthermore, even if you paid in advance for the stay, base & bonus points will not be credited. Any elite qualifying nights earned through a promotional offer (ie. You can use any combination of Base Points and Bonus Points to get free hotel stays and other rewards. Members residing outside the U.S. and Canada must call the nearest Hilton Reservations and Customer Care office. Find the Hilton Hotel Reservation Form you require. Requirements for being eligible for elite status gifting can be viewed in the Elite Status Gifting section. To make it easier to keep your elite tier status, reward stays count toward elite tier qualification. Points awarded for stays at hotels within the Hilton Portfolio outside the U.S. will be based on local currency converted to U.S. dollars. Effective April 1, 2004, new Hilton Honors Mutual Fund accounts are no longer available. At least 250 nights (paid or reward) OR 500,000+ earned Base Points since joining Hilton Honors. Hilton Honors may require official documentation evidencing death or dissolution of marriage. Failure to take action (a), (b), (c) or (d) described above will result in the forfeiture of all accumulated Points and, after five years of inactivity, to deactivation of the Member's account. Elite Rollover Nights will be applied toward earning and maintain Elite tier status to meet the nights qualification for the Gold Elite tier. Any Reward obtained in that manner without the required consent will be considered to have been fraudulently obtained and deemed void. Eligible charges include event-related spending listed in the contract and paid for by the individual named in the contract (such as meeting room rentals, guest rooms, catering, audio/visual, etc.) Members who fail to pay mortgage related payments properly due and owed to Hilton Grand Vacations, including but not limited to principal payments, interest payments, late fees, and service fees are subject to forfeiture of Points equal to the amount of Points accumulated in connection with Hilton Grand Vacations. Submit a request Submit a request Please choose your issue below - Submit a request Suggest a restaurant Missing reward Site feedback Member privacy request Add your restaurant The Daily F&B Credit cannot be utilized for any non-F&B related spend, such as the room rate, spa or gift shops. Also, see the Past Stays section of My Account for more choices to build your Points balance. Limits are at the sole discretion of Hilton Honors Worldwide L.L.C., subject to change. Example: If you reach 30 nights in July 2022, then you will have until January 31, 2023 to elect which Member receives Gold status. *, Two complimentary bottles of water per stay at Waldorf Astoria Hotels & Resorts, LXR Hotels & Resorts, Conrad Hotels & Resorts, Signia by Hilton, Hilton Hotels & Resorts, Curio Collection by Hilton, DoubleTree by Hilton, Tapestry Collection by Hilton, Embassy Suites, and Hilton Garden Inn.*. Special Rates. I hope this post will help yo claim your missing base and bonus points. Documentation (as defined in Accrual of Points) must be furnished within 90 days of stay in order to count toward tier-level qualification. Qualifying nights for paid and reward stays (including Points & Money Rewards stays) count as full qualifying nights for achieving status and are eligible to be rolled over to the following calendar year. a member will only receive credit for the nights stayed for one room, not multiple rooms booked for the same duration by the same Hilton Honors Member. DoubleTree by Hilton Hotel at the Entrance to Universal Orlando. But whatever happens, you want to make sure your up to date with your current points balance. You must re-qualify for elite status each calendar year. As long as they are available at the time of booking, even our most luxurious, oceanfront, penthouse suites can be yours. Three total years at Diamond status (years do not have to be consecutive). Nothing in the Hilton Honors Program Terms and Conditions is intended or shall be construed to create or establish any agency, partnership or joint venture relationship between Hilton Honors and the Marketing Partners. Rewards cannot be redeemed for cash, prizes or credit. Express Check-Out: Many hotels within the Hilton Portfolio offer expedited Check-Out. Honors agents are usually pretty efficient on the phone. At Qasr al Sharq, all Members will receive two complimentary bottles of water per stay. Guests staying at Hiltons brands that offer complimentary breakfast to all guests will continue to receive this offering. A $12 F&B Credit per night will be provided at Motto By Hilton Tulum and a 10 F&B Credit per night will be provided at Motto by Hilton Rotterdam Blaak. Please see the Hilton Honors Terms and Conditions for details. Accommodations must be reserved prior to Hotel Reward Stay. Yes, qualifying nights in excess of those required to qualify for elite status level in the 2022 calendar year will count toward earning status in 2023. No resort fees on Reward Stays booked using all Points, or for Promotional free night stays (e.g., issued by credit card partners, etc.). New travel memories are on the horizon for many. Yes, the announced gifting status changes reach across all regions and countries for the 2022 calendar year. Earn by staying at our hotels and resorts. Example: If a member receives a gift of Gold status on June 1st, 2022, then the Gold status would expire on June 1st, 2023. Click on the GO TO MY ACCOUNT PAGE link. Each Hilton Honors Member is limited to making six (6) transfers to other member accounts and six (6) Hilton Points Pooling transactions per calendar year. Event Planner Bonus Points must be awarded for meeting room and guest room charges; eligibility of all other charges is at the sole discretion of the hotel. Internet Access may not be complimentary in meeting spaces or at properties with a resort charge. See how close you are to reaching the next tier by signing into your Hilton Honors account. In order to register for the promotion, you may need to update your password first. 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